Refund Policy

Thank you for choosing Prowebshop Pro Web Services.

1. Overview

At Prowebshop Pro Web Services, our goal is to deliver high-quality design, development, and digital services tailored to each client. This Refund & Cancellation Policy explains the conditions under which we may approve refund or cancellation requests.

2. Service-Based Nature

All our services are custom-designed according to client requirements. Therefore, refunds are generally not offered once the service process has started.

3. Cancellation Policy

• Clients may request cancellation before any work begins.
• All cancellation requests must be emailed to info@prowebshop.online.
• If requested within 24 hours of payment and work has not begun, a full refund may be issued (minus transaction fees).
• Once design, planning, or development has begun, the service cannot be canceled.

4. Refund Policy

• Refunds are only considered if Prowebshop Pro Web Services cannot deliver the service due to internal reasons.
• Refund approval is subject to management discretion.
• Refund requests must include invoice number, payment details, and reason for refund.
• If approved, refunds will be processed within 7–10 business days.

5. Non-Refundable Services

The following are strictly non-refundable:

• Custom digital work, design, or website development.
• Third-party software or services purchased for the client.

6. Late or Missing Refunds

• Check your bank account if refund delay exceeds 10 business days.
• Processing times may vary by your bank/payment gateway.
• If still not received, email: info@prowebshop.online.

7. Chargebacks & Disputes

Please contact us before initiating any chargeback. Sudden chargebacks may delay resolution and affect eligibility for future refunds.

8. Modifications to This Policy

We may revise this policy anytime. Updates will be posted on this page with a new effective date.

Contact Us

For questions, call us at: +91 23456798